Step by step guide
Respond to bidder agreement
If a bidder agreement is included in your auction, it will be the first screen you encounter upon entering the project. There, you will be prompted to review the terms, requirements, or conditions outlined by the sourcing team.
If you agree, you are legally acknowledging and accepting the terms set forth, thereby gaining access to the complete auction. If you decline, you will no longer be able to participate in the auction.
Chat
If you have any questions on the bidder agreement or later on during the auction, you can use the chat to communicate with the buyer.
Preview auction
After accepting the bidder agreement(s), if one is required for your auction, you will enter the preview stage, where you can view the auction start time and the items that will be auctioned.
Bid in the live auction
Once the auction has started and throughout its duration, you can submit your bids. You can place bids for each item separately.
You will see your rank as soon as you have submitted a first bid for the item.
If the sourcing manager has set up the auction to display rank and lead bid, you will also be able to see the price of the current lead bid.
If you place an invalid bid, the system will notify you before it is submitted.
Paused auction
The buyer may pause the auction if, for example, some suppliers experience connectivity issues. During this pause, you will be unable to place bids and will see the following screen until the buyer resumes the auction.
Frequently asked questions
I cannot place my bid, what can I do?
I cannot place my bid, what can I do?
If you see a red error message next to your bid, it means your bid does not comply with the auction rules set by the sourcing team.
Possible reasons:
Your new bid is higher than your previous bid.
Your new bid is too close to your current bid.
Your new bid is too close to the leading bid.
(For your first bid) Your bid exceeds the ceiling price set by the sourcing team.
To proceed, adjust your bid according to the auction rules. If you're unsure, contact the sourcing team for clarification.
If you have technical issues, reach out to the Archlet support team via the support chat.
How can I fix an incorrect bid that was submitted?
How can I fix an incorrect bid that was submitted?
Notify the sourcing organization via the in-app chat about the issue, and they will be able to adjust the bid on your behalf.
How do I access technical support during the auction?
How do I access technical support during the auction?
Click on the message bubble on the bottom right corner of the screen and select Ask a question.
Is it mandatory to place bids on all items?
Is it mandatory to place bids on all items?
No, it is not mandatory to place bids on all items. You can choose which items to bid on.